Tools for collecting and monitoring information

The University’s strategic choices are based on a systematic analysis of data derived from established investigation and monitoring tools.

In compliance with current regulations and in support of Quality Assurance processes, the University periodically collects the views of students and Ph.D. students on their learning experience and on the quality of services. These surveys are complemented by tools such as thematic questionnaires, focus groups, and channels for reports and complaints.

The availability of a reliable system of indicators based on these surveys supports decision-making processes and the continuous improvement of the quality of teaching and services.

The University uses specific dashboards to collect and monitor information.

University dashboards for monitoring indicators relating to teaching, research and knowledge dissemination, with access restricted to University staff:

• School and Degree Programmes Dashboard
• Dashboard to support Departments’ strategic planning
• Ph.D. Programmes Dashboard
• Dashboard for analysing the academic programme offering

A statistical information system for the analysis and online dissemination of data collected through the Student Opinion Survey (ROS) and other surveys relating to academic education.

The system has been designed to be fully flexible and, where necessary, can be easily integrated with existing administrative data sources. 

The following surveys are currently being managed by the system:

• Open Day experience for prospective first-year students
• Student feedback
• Medicine "Semestre filtro"
• Organisation of Degree Programmes
• Support services
• Dedicated support for SLD/disability
• Feedback from final-year undergraduates
• Feedback on curricular intership
• Feedback from Ph.D. students

A tool developed by ANVUR containing data and indicators to provide a clear and accessible overview of key information on the national university system.

The education section features a set of indicators on new students, enroled students, graduates and employment outcomes.

The Student’s Voice is platform for active listening to students designed to promote the continuous improvement of teaching and services. 

Unifi students have the opportunity to submit reports, suggestions, complaints, or compliments regarding their degree programme or Ph.D. programme completely anonymously. 

Through active participation, each student becomes a key player in the quality of their educational path, ensuring that feedback does not remain isolated but becomes an integral part of a transparent and structured institutional review process.