Information on the University's activities and services Prospective freshmen and high school students interested in learning about degree courses and how to enrol at our university can consult the Orientation section of the website.Already enroled students can consult the Student Administration Offices. Orientation Student Administration Offices Access to administrative documents Access to administrative documents is a general principle of the administrative activity of the University of Florence, in order to encourage participation and to ensure impartiality and transparency.The PRO receives requests and applications and forwards them to the competent offices.University regulations governing the right of access (Regolamento di Ateneo sulla disciplina del diritto di accesso) Statute and regulations (in Italian) Forms Access to documents in the Archive Information for external users who request access to the documentation stored in the University Archival System (current documentation, deposit and historical archives). Access to the documents of the University Archival System Complaints, reports and suggestions Unifi official store pick-up point The URP is the pick-up point of the University of Florence store, with a preferential delivery rate compared to home shipping. Information on collection methods is sent together with the order confirmation for those who choose delivery to the URP in via Gino Capponi 9 in Florence. Store dell'Università di Firenze